YASMIN, S.; PANJA, T. K.; BAUR, B. A study assessing patient satisfaction in otolaryngology OPD of a district medical college of West Bengal. International Journal Of Community Medicine And Public Health, [S. l.], v. 6, n. 3, p. 1247–1251, 2019. DOI: 10.18203/2394-6040.ijcmph20190620. Disponível em: https://www.ijcmph.com/index.php/ijcmph/article/view/4273. Acesso em: 15 feb. 2026.