KUMAR, P.; ADHIKARI, A.; RAY, M.; INDU, R.; BHATTACHARYA, S.; DAS, A. K. Assessment of patient satisfaction in outpatient department of a tertiary care hospital in West Bengal, India: a questionnaire based study. International Journal Of Community Medicine And Public Health, [S. l.], v. 5, n. 9, p. 3919–3923, 2018. DOI: 10.18203/2394-6040.ijcmph20183572. Disponível em: https://www.ijcmph.com/index.php/ijcmph/article/view/3232. Acesso em: 27 oct. 2025.