Kumar, P., Adhikari, A., Ray, M., Indu, R., Bhattacharya, S., & Das, A. K. (2018). Assessment of patient satisfaction in outpatient department of a tertiary care hospital in West Bengal, India: a questionnaire based study. International Journal Of Community Medicine And Public Health, 5(9), 3919–3923. https://doi.org/10.18203/2394-6040.ijcmph20183572