Goyal, P., Singh, N. and Lukhmana, S. 2017. Patient perception and satisfaction are prudent for assessment and improvement of hospital services: a cross sectional study among OPD patients at ESIC Medical College and Hospital, Faridabad, Haryana. International Journal Of Community Medicine And Public Health. 4, 11 (Oct. 2017), 4165–4168. DOI:https://doi.org/10.18203/2394-6040.ijcmph20174821.